Kenya is an award-winning safari destination and millions of people visit each year to experience its beautiful wildlife, national parks, beaches and rich culture. With its huge popularity among safari lovers, international tour agencies and operators can get overwhelmed with handling and organizing a successful safari since they don’t have local presence. This is where a Destination Management Company (DMC) comes in.
Nitarudi Africa Safaris is a destination management company that handles safaris and holidays not only in Kenya but also in the regional countries including Tanzania, Zanzibar, Uganda and Rwanda. For your clients to have a successful safari, you need to use the services of a local representative who understands the destination, knows how to deal with suppliers and can be quick to respond to issues in case of emergencies.
The presence of a local DMC cannot be understated. A local DMC has sufficient local technical and planning knowledge that will ensure all safaris are smoothly executed. With the fast-paced safari environment, clients can quickly experience problems during their safari, which needs to be dealt with in the shortest time possible.
Our Solution: As the local DMC, Nitarudi Africa Safaris will be in a better position to control and handle all details of the safaris on the ground in real time. This will ensure that the time difference with the head office doesn’t in any way affect your client’s safari.
Planning a safari and making local arrangements from overseas is complex: arrivals, coordinating with hotels and lodges, transportation, guides, meals, park tickets, excursions etc.
If a DMC is not on site or does not coordinate directly with the service providers, it can lead to long planning times thus inconveniencing both the tour operator and the client. The time difference and long communication paths can lead to delayed action and missed services thus affecting the client’s safari itinerary.
Our Solution: As a professional DMC, Nitarudi Africa Safaris will organize all the different travel arrangements and take care of the entire local communication channel efficiently and in a timely manner, coordinate with all the service providers to ensure the client’s safari journey goes smoothly.
No one can predict when an emergency will occur but when it does, they need to be solved quickly. Emergencies will affect your client’s safari itinerary and if not rectified in a timely manner, can affect future working relationship with the client.
Our Solution: As a local and experience DMC, Nitarudi Africa Safaris will ensure that your client’s safari is minimally interrupted when emergencies occur. We have local knowledges to react quickly, to give answers and to put together alternative plans and liaise with local service providers without much delays.
Misunderstandings arise quickly, especially if the employees of a DMC do not speak your language or the one of your customers. On the other hand, communicative problems also quickly arise when a DMC does not have the sufficient knowledge of the local language of the destination. Not to be neglected is the stress travelers feel when they do not have the necessary language skills while traveling.
Our Solution: A good DMC not only speaks the language of the destination, but also yours and of your customers. Thus, misunderstandings between local service providers, and your customers can be avoided. Your customers will also feel more secure if the DMC partner can provide a multilingual guide for the trip.
What you certainly do not need is inflexible and average product portfolios: unprofessional DMCs give you little room to maneuver, therefore you cannot meet the interests of your clients. A missed opportunity: due to the diversity of Kenya, the right journey can easily be found and tailor-made for each customer.
Our Solution: As a DMC, Nitarudi Africa Safaris will easily adapt to your company’s ideas, with personalized and customized tours according to the wishes of your clients.
We are a Tours & Travel company based in Kenya that offers bespoke safari packages across East Africa and beyond.
Phone: +254 787 320 211
E: [email protected]